GENERAL

What is Peachy Bum?

Peachy Bum is a baby product company making premium products at non-premium prices. Everything we make is better for babies and parents, and better for the planet too. And, all at far lower prices.

Where can I buy Peachy Bum products?

We’re now available both online and offline!
Online: On our website and other e-commerce platforms (Shopee, TikTok, Lazada). We're also now available on Thomson Baby, Motherswork and Robinsons online websites.
Offline (Select stores only):
Singapore: Thomson Medical Centre - Baby Shop, Mount Alvernia Retail Pharmacy, Motherswork (Tanglin Mall & Great World) and Isetan Scotts.
Malaysia: Select Happikiddo stores (The Gardens Mall, Publika, Central i-City, Citta Mall, Ikano Power Centre and Avenue K)

Do you have free samples?

Yes, we do! However, we only offer samples of our diapers. You can find our samples at selected hospitals and confinement centres across Singapore. It’s the perfect way to try us out before committing. We also have samples on our website (you just need to cover shipping 😊), click here to get your sample.

Do you have a referral program?

Absolutely! Share your unique referral link with friends. When they make their first purchase, they’ll get $5 off, and so will you. There’s no limit, so keep spreading the Peachy love! Click here to learn more about our referral program.

PRODUCTS, INGREDIENTS & SAFETY

What ingredients do you use in your products?

Every ingredient is carefully chosen with your baby’s health in mind. You can find a complete list of ingredients on each product page.

Are your products cruelty-free?

Yes! Peachy Bum is 100% cruelty-free. We never test on animals or use ingredients from suppliers that do.

Are your products eco-friendly?

Definitely. Our laundry sheets are plastic-free and biodegradable, and our packaging is fully recyclable.

Where are your products made?

Our products are responsibly made in China, in facilities that meet strict safety and quality standards.

Cloud Soft Diapers

Are Peachy Bum diapers chlorine-free?

Yes, they’re completely chlorine-free and made without any harsh chemicals. Only soft, gentle goodness for your little one.

I found small crystals or gel in the diaper. Is that safe?

Totally safe! That’s our Super-Absorbent Polymer doing its job, locking in moisture and keeping baby dry. It’s non-toxic and used in most high-quality diapers.

Do Peachy Bum diapers have a wetness indicator?

Yes, but it works a little differently. Instead of changing colour, our plant-based wetness indicator fades and disappears when the diaper is full. Most diapers use bromophenol blue, a chemical dye that changes colour when wet. But it can irritate sensitive baby skin and may affect hormones with long-term exposure. We skip that and use a gentler, non-toxic alternative that’s safer for your little one.

Baby Safe Laundry Sheets

What are Peachy Bum Laundry Sheets?

They’re pre-measured detergent sheets that dissolve in water. No pouring, no mess. Just gentle, baby-safe cleaning.

Are your Laundry Sheets chemical-free?

Yes, they are completely chemical-free and plant-based.

Are the Laundry Sheets safe for babies?

Yes! They’re free from harsh chemicals, dyes, and fragrances, and dermatologically tested for sensitive skin.

How do I use the laundry sheets?

It’s super easy:
For machine wash:
1. Toss a sheet directly into the drum of your washing machine.

2. Add your laundry load.

3. Start the wash cycle with warm or cold water; both work!

For handwashing:
1. Tear or cut off ¼ to ½ of a sheet (depending on how many clothes).

2. Dissolve it fully in a basin of water.

3. Add clothes, swish gently, then wash as usual.

4. Rinse thoroughly and dry.

How many laundry sheets do I need per wash?

Half sheet = one regular load of up to 3kg

One sheet = one regular load of up to 6kg

Do your products work with all types of washing machines?

Yes! Our laundry sheets are compatible with top-loaders, front-loaders, and even handwashing.

SIZING & FIT

What diaper size should I buy?

Choosing the right size is easy, just check out our Diaper Size Chart to find the perfect fit based on your baby’s weight and age.

SHIPPING & DELIVERY

When will my order arrive?

Thank you for shopping with us! Orders are processed within 2 business days (excluding weekends and holidays). If you order after 12 PM SGT, it may be processed the next day. Delivery typically takes 2–5 business days after processing.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking link via email to follow its journey to your door.

Is your packaging recyclable?

Yes! Our boxes are fully recyclable, and we’re always working on more sustainable packaging solutions to reduce our footprint.

PAYMENT, DISCOUNTS & REWARDS

What is the Peachy Bum Club?

Our rewards program gives back while you shop. Earn points with every purchase or interaction and redeem them for sweet savings.

Ways to Earn Points:

  • 2 points for every $1 spent
  • Follow us on Instagram: 50 points
  • Like us on Facebook: 50 points
  • Sign up for the Club: 100 points
  • Celebrate your birthday: 300 points
  • Share on Facebook: 25 points

Ways to Redeem Points:

  • $5 off = 500 points
  • $10 off = 1,000 points
  • $15 off = 1,500 points
  • $25 off = 2,500 points
  • Or use 100 points = $1 off anytime

Click here to learn more!

What forms of payment do you accept?

We accept all major Singapore credit cards.

RETURNS & ISSUES

What’s your return policy?

At Peachy Bum, every diaper is made to meet the highest production and quality standards — because your baby’s comfort comes first, always.

No Returns, But We Do Exchanges

We do not accept returns or refunds once products have been sold. However, we proudly stand behind our 100% Perfect Fit Guarantee — because we know even the best diaper won’t work if it doesn’t fit your baby perfectly.

100% Perfect Fit Guarantee (14-Day Exchange)

If the size isn’t quite right, don’t worry — we’ll exchange it for you, free of charge.

Here’s how it works:

  1. Try it on at home.

  2. If it’s not the perfect fit, email us at hello@peachybum.co within 14 days of receiving your order.

  3. In your email, please include:

  • Your order number

  • How many unopened packs you’d like to exchange

  • The new size your baby needs

  • Your preferred date and time to drop by our warehouse

We’ll prepare your replacement packs in advance — and if it’s after office hours, we can leave them outside for easy pickup.

Defective Products

In the rare event you receive a defective product, please contact our team at hello@peachybum.co with photos and details. Once verified, we’ll replace it at no cost to you.

Can I change or cancel my order after placing it?

If your order hasn’t been processed yet, we’ll do our best to help! Please email us at hello@peachybum.co as soon as possible.

Still have a question?

Please contact us  with any question or comment you may have.